Information Text on the Protection and Processing of Personal Data
Your personal data is important to us. During the processing of your personal data, necessary measures are taken in accordance with the legislation to ensure an appropriate level of security in order to prevent unlawful use and ensure the protection of your personal data.
The personal data you provide to our company – such as your national ID number, name, surname, gender, date of birth, wedding anniversary, mobile phone number, email address, address details, shopping history, utilized campaigns and coupons, device type, IP address, membership details (if applicable), and ring size – are processed in full or in part, automatically or non-automatically, provided that they are part of a data recording system, in compliance with the Law and relevant regulations.
PURPOSES OF PROCESSING PERSONAL DATA
Your personal data may be processed for the following purposes: providing and promoting our products and services, diversifying and improving them, providing after-sales support services, establishing communication with you regarding products and services you have purchased or may purchase, executing membership processes and enabling membership benefits, responding to customer record inquiries, conducting new product research, offering resale opportunities for products, ensuring specific quality standards, fulfilling our obligations under contracts made with you, conducting marketing and analysis activities, creating content tailored to your preferences and interests, performing advertisements and promotions, generating invoice and accounting records, managing customer loyalty processes, managing customer relationship processes, conducting activities aimed at customer satisfaction, following up on and evaluating requests, suggestions, and complaints, managing advertisement, promotion, and marketing processes, improving user experience on our website, carrying out electronic and other commercial/social communications for membership purposes with your consent, conducting analysis and internal reporting, ensuring transaction security, and fulfilling our legal obligations.
PARTIES TO WHOM YOUR PERSONAL DATA MAY BE TRANSFERRED AND THE PURPOSES OF TRANSFER
Your personal data may be shared, in accordance with the Law and for the purposes listed above under “Purposes of Processing Personal Data,” with our business partners, suppliers, affiliates, shareholders, group companies, audit firms, payment institutions, legally authorized public institutions and authorities, and legally authorized private entities, both within and outside the country.
METHOD AND LEGAL BASIS FOR COLLECTING YOUR PERSONAL DATA
Your personal data may be collected verbally, electronically, or in writing during the membership process on our online store (telmessos.co), when placing an order without membership, through applications made directly to our Company or via organizations providing support services domestically or internationally, through communications with our call center, during the establishment of product or service contracts, in stores operated by our company or authorized parties, and during certification or warranty registration processes.
Furthermore, your personal data may be processed without your explicit consent in the presence of legal grounds specified under Article 5 of the Law:
If explicitly stipulated by law
If necessary for the performance or establishment of a contract to which you are a party
If processing is required for the data controller to fulfill their legal obligations
If processing is necessary for the establishment, exercise, or defense of a legal claim
If processing is necessary for the legitimate interests of the data controller, provided that it does not violate your fundamental rights and freedoms
In the absence of these legal grounds, we inform you that your personal data will only be processed with your explicit consent.
EXPLICIT CONSENT
Your personal data is processed within the scope of this Information Text. In cases where explicit consent is required, I consent to the processing of my personal data and its transfer to third parties as outlined in this Information Text.
RIGHTS OF THE PERSONAL DATA OWNER
You may submit your requests under Article 11 of the Law, which regulates the rights of the data subject, in writing to our address:
Kargı, Manolya Sokak No:4/3, Liberty Signa, 48300 Fethiye/Muğla
or by sending an email with a secure electronic signature to: info@telmessos.co,
or through other methods specified in the “Communiqué on the Principles and Procedures for the Request to Data Controller.”
Our company reserves the right to update this Information Text at any time in line with changes in the applicable legislation.